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exchange policy
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Easy Exchanges
Exchange within 30 days of delivery. Simple process, no questions asked.
30 Days Window
From the date you receive your order, you have 30 days to request an exchange.
Original Condition
Items must be unworn, unwashed, and with original tags and packaging.
at ninnie, we offer exchange within 1 month (30 days) of receiving your order.
how to request an exchange
to request an exchange, please contact us via:
- Instagram (DM) — @shop.ninnie
- WhatsApp: +92 312 1373565
what to share
kindly share:
- your order number (written on the slip)
- a picture of the article in original condition
exchange terms
- the item must be unused and in original condition
- you may select any article from our website of the same amount or higher
- for exchange items, a delivery charge of Rs 250 will be applied
once we receive the required details, our team will guide you through the process.
questions about exchanges?
our customer service team is here to help make your exchange process smooth and hassle-free.